Senior Autonomy Manager
Company: Komatsu
Location: Chicago
Posted on: April 28, 2024
Job Description:
Komatsu is an indispensable partner to the construction, mining,
forestry, forklift, and industrial machinery markets, maximizing
value for customers through innovative solutions. With a diverse
line of products supported by our advanced IoT technologies,
regional distribution channels, and a global service network, we
tap into the power of data and technology to enhance safety and
productivity while optimizing performance. Komatsu supports a
myriad of markets, including housing, infrastructure, water,
pipeline, minerals, automobile, aerospace, electronics and medical,
through its many brands and subsidiaries, including TimberPro, Joy,
P&H, Montabert, Modular Mining Systems, Hensley Industries,
NTC, and Gigaphoton.
Job Overview
As part of Komatsu's North American Digital Office and Customer
Solutions team, the Sr. Autonomy Manager will have responsibilities
in sync with customer adoption of innovative digital solutions
which complement Komatsu's core machine offerings. This position
will be focused on introducing expanded autonomy technologies to
the NA market to enable our customers to realize increased value
from their operations.
The Chicago based position will require travel up to 30% and will
see the candidate collaborating with end use customers, dealers,
key technology partners, and other Komatsu teams both domestically
and abroad. This position reports to the Director, Customer
Solutions.
Key Job Responsibilities
The Sr. Autonomy Manager, Customer Solutions will have
responsibilities across Komatsu's North America region for autonomy
solutions as follows:
- Collaborate with technology partners and Komatsu teams to
develop and release new autonomy offerings to the NA off-highway
market, serving our core customer base. Develop market introduction
strategies & roadmap business plans to achieve desired expansion of
autonomous technologies in customer jobsite operations outside of
historical mining space. Lead a growing team of experts to focus on
this space and expand Komatsu's leadership in offering autonomous
vehicles options.
- Drive adoption of autonomy solutions to digitally transform our
customer's operations. Work with distribution and region teams to
drive sales and create new customer value. Directly engage in high
value customer opportunities to assist sales efforts and lead
solution demonstration: "by utilizing the autonomy solution in your
operations, you can create value of XX% for these core KPI". Work
with marketing teams to advance market awareness of said
solutions.
- Manage project deployments and organizational on-boarding to
ensure successful deployments and value extraction from the
autonomy solutions including: establishing KPI's, scheduling &
resource loading projects with partners, and mentoring on customers
on effective usage throughout - "at this stage of the ramp up, here
are the critical tasks and our recommended next steps." Key to
market success is showing customers the best way to extract
impactful value from the autonomy solutions. Helping customers find
the quickest path to rewarding returns is our goal.
- Leverage voice of customer and reported field usage (both
positive & negative) to further improve our customer's success
adopting autonomy solutions. This includes organizing, analyzing,
and investigating feedback to then improve, create, and deploy new
methods to avoid future recurrences. You will utilize a variety of
tools to share knowledge internally and with partners in real time
including digital communication tools to effectively convince.
- Bring energy/ambition/innovation to the team to aggressively
pursue goals, enacting real change within the Komatsu organization
and at the customer job site. Creatively work with other
teams/departments to overcome obstacles and maximize limited
resources. Set the company up for years of future success by
mentoring team members to higher levels of performance and building
their capabilities. Use their time in your team to extract the most
of them in addition to giving them the knowledge & experience to be
successful in follow-on roles at Komatsu.
Qualifications/Requirements
- Demonstrated successful experience (2+yrs) in vehicle
autonomous / automation technologies development, deployment and/or
commercialization.
- Understanding of construction/aggregate/quarry/mining customers
business operations and pain points/needs as related to their daily
work.
- University degree (B.S./B.A.) in
Engineering/Construction/Mining or other preferred, and/or
experience (2+yrs) in construction, quarry, or mining related
industries.
- Skilled at working in a global, distributed team that targets
both being fast paced and effective in addressing support
needs.
- Highly organized and efficient time & people manager ideal,
especially relating to optimizing daily activity, end user
requests, and discrete projects.
- Ease in relating to your audience, grasping their perspective,
and effectively communicating back to them with understanding &
efficiency both.
- Strong ability to analyze technical situations/user issues,
determine root cause, and identify actions leading to resolution
with clear/logical methodology.
- Desire to help others and share knowledge/learnings with both
users and colleagues, to maximize the learnings that each support
outreach offers.
- Impressive communication capabilities supported by superior
presentation and oral skills desired, including solution
proficiency (MS Office, various digital platforms).
Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
protected veteran status.
Keywords: Komatsu, Schaumburg , Senior Autonomy Manager, Executive , Chicago, Illinois
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