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Billing and Support Assistant

Company: VirtualVocations
Location: Gary
Posted on: February 5, 2025

Job Description:

A company is looking for a Billing and Support Assistant to join their team.



Key Responsibilities:

Draft and send work orders and account change documentation to existing customers
Monitor email and voicemail, and enter support tickets for existing customers
Resolve basic billing questions and provide general administrative support


Required Qualifications:

Experience with Adobe Acrobat and Microsoft products
Basic knowledge of web-based software applications (SaaS)
Ability to work in a remote environment effectively
Experience in a customer success role is a plus
Self-motivated and dependable

Keywords: VirtualVocations, Schaumburg , Billing and Support Assistant, Accounting, Auditing , Gary, Illinois

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