Customer Implementation Manager

Company: VirtualVocations
Location: Chicago
Posted on: January 28, 2025

Job Description:

A company is looking for an Implementation Manager to guide new customers through the software implementation process.

Key Responsibilities

Guide customers through the implementation process, managing the transition from sales to deployment
Create implementation plans, establish system configurations, and document best practices for team scalability
Develop and manage project timelines, coordinating resources and addressing risks throughout the implementation lifecycle

Required Qualifications

Minimum of 3 years in SaaS customer-facing roles, focusing on software implementation
Proven track record managing complex software implementations and enterprise client engagements
Robust project management experience, particularly with SaaS deployments
Bachelor's degree in Business, Computer Science, Information Systems, or related field preferred
Certifications such as PMP or CAPM are a plus

Keywords: VirtualVocations, Schaumburg , Customer Implementation Manager, Executive , Chicago, Illinois

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