Controls Applications Technical Support Engineer

Company: Kele Companies
Location: Chicago
Posted on: January 23, 2025

Job Description:

Temperature Control Systems (a division of Kele Companies), a multi-branch, nationwide distributor of commercial/industrial HVAC controls, burner/boiler controls and building automation systems, is in search of a Controls Applications Technical Support Engineer to program equipment controllers, controls projects, and provide application and product selection support, technical expertise, and training to both internal and external customers in the building automation industry.Essential Duties and Responsibilities:

• Provides application and product selection support.
• Conduct material take-offs from project mechanical prints/specifications.
• Creates quotes and estimates for products and solutions.
• Facilitates technical sales and end user presentations.
• Provides product and application technical support and training.
• Serves as a primary resource for product questions and product application information for internal and external customers.
• Programs equipment controllers and provides start-up assistance for new customers.
• Development of software library.
• Conducts new product testing and vetting.
• Investigates problems, develops solutions, and makes recommendations on supported automation products.
• Creates custom program modules in Niagara N4 and other supported commercial controls products.
• Attends, develops, constructs, and records training sessions and maintains technical proficiency on all issues that are applicable to our customers and industry.
• Visits customer job sites, conducting walk-throughs in order to view existing components and recommend functional replacements.
• Administers the product warranty/returns process.Qualification Requirements:
  • Undergraduate/bachelor's degree and applicable certification(s) or an Associates Degree in a related technical field with 7 years of relevant work experience.
  • Demonstrated knowledge of the construction or HVAC industry.
  • Demonstrated knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.
  • Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. LON, BACnet, Modbus, etc).
  • Ability to relate technical knowledge to a non-technical audience.
  • Demonstrated advanced computer skills required, particularly computer-related drafting tools.Additional Requirements:
    • Industry experience in multi-vendor DDC control products and communication protocols.
    • Advanced knowledge of IT network principles for DDC systems.
    • Niagara N4 certification or the ability to become certified within 6 months of employment.
    • Honeywell WEBS and Johnson Controls FX certification preferred but not required.
    • Valid driver's license and clean driving record for limited travel as needed.
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Keywords: Kele Companies, Schaumburg , Controls Applications Technical Support Engineer, IT / Software / Systems , Chicago, Illinois