Senior Technical Program Manager - Field & Client Service

Company: Hispanic Technology Executive Council
Location: Milwaukee
Posted on: January 26, 2025

Job Description:

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Summary NM is looking for a skilled Technical Program Manager to lead and drive high priority technical projects and initiatives focused on creating positive impact within the field and client service experience. In this role you'll ensure that complex initiatives are driven to completion efficiently and effectively; collaborating with cross-functional teams including engineering, product, and business operations to deliver high-quality results that align with our business goals. Primary Duties & Responsibilities

• Lead planning, execution, and delivery of a large and complex technical program.
• Coordinate with stakeholders to define project scope, timeline, milestones, and dependencies.
• Identifying, assessing and mitigating program risks and issues, and removing impediments.
• Foster clear communication and collaboration among all team members, including key business stakeholders.
• Drive continuous improvement in program management processes and tools. Knowledge, Skills, Abilities:
  • Bachelors degree in s related field, or an equivalent combination of education and work experience.
  • Minimum 4 years of professional experience, preferably in the Insurance space.
  • Four or more years of project management experience in technology and/or business functions.
  • Experience with project management methodologies & SDLC. Working knowledge of project management / agile tooling.
  • Understands how software is developed, tested and implemented as well as technical concepts.
  • Ability to work closely with engineers, product managers and business leaders.
  • Experience managing large scale, cross-functional initiatives using a variety of delivery methodologies (i.e. waterfall, agile, lean, scrum, etc.).
  • Strong analytical and problem-solving skills.
  • Intellectual curiosity and a desire to dig into details, learn, ask questions and become the "go to expert" on certain concepts and topics.
  • Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership.
  • Solves unique problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.
  • Impacts the direction and resource allocation for program, project or services; works within general department policies and industry guidelines.
  • Explains difficult or sensitive information; works to build consensus. #LI-Hybrid Compensation Range: Pay Range - Start: $90,930.00 Pay Range - End: $168,870.00 Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please c lick for additional information relating to location-based pay structures. Grow your career with a best-in-class company that puts our clients interests at the center of all we do. Get started now! We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click for information pertaining to compensation and benefits.
    

Keywords: Hispanic Technology Executive Council, Schaumburg , Senior Technical Program Manager - Field & Client Service, IT / Software / Systems , Milwaukee, Illinois