Sales and Marketing Director

Company: Brookdale
Location: Oak Park
Posted on: January 23, 2025

Job Description:

OverviewCOME JOIN OUR BROOKDALE OAK PARK TEAM!!Beautiful Independent Living and Assisted Living Community!Now Hiring:

• Full Time Sales and Marketing Director
• Senior Living Experience Required
• Previous Leadership Experience Preferred
• $3500 Sign On BonusVoted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status. Additional benefits offered include:
  • Tuition Reimbursement
  • Pet Insurance
  • Adoption Reimbursement Benefits
  • Variety of Associate DiscountsThis is an incentive-based position, which may include bonuses, incentive or commission plans. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.Responsibilities
  • Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales.
  • Develops and maintains relationships with and generates leads through residents, family, and professional referral sources.
  • Plans, coordinates, and implements monthly prospect and/or referral source activities and events.
  • Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.
  • Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans.
  • Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs.
  • Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families.
  • Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
  • Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance.
  • Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis.
  • Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management.
  • Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals.
  • Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports.
  • Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.QualificationsEducation and Experience: Bachelor's Degree in Marketing, Business, or related field from an accredited college or university is preferred, or equivalent combination of experience and education is required. A minimum of five years sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required.Certifications, Licenses, and Other Special Requirements: Frequent car travel requires the incumbent to possess and maintain a valid driver's license.Knowledge and Skills: Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services is required. Ability to operate personal computers and related software is required. Previous experience with contact management database, Microsoft Word, Excel, and Outlook is preferred. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others is required. Ability to assess and understand customers' expectations, needs and circumstances is essential. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity is required. Ability to effectively listen and communicate verbally and in writing is essential.Physical Demands and Working Conditions:
    • Standing
    • Walking
    • Sitting
    • Use hands and fingers to handle or feel
    • Reach with hands and arms
    • Talk or hear
    • Ability to lift: up to 25 pounds
    • Vision
    • Requires interaction with co-workers, residents or vendors
    • Occasional weekend or evening work if needed to ensure shift coverage
    • Requires Travel: FrequentlyBrookdale is an equal opportunity employer and a drug-free workplace.
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Keywords: Brookdale, Schaumburg , Sales and Marketing Director, Sales , Oak Park, Illinois