Parts Counter Sales

Company: Action Truck Parts Inc
Location: Bolingbrook
Posted on: February 1, 2025

Job Description:

PURPOSE OF THE POSITIONTo provide our customers with superior service by utilizing your knowledge and experience to help answer questions, trouble-shoot problems, and provide solutions to those customers and their needs. SUMMARYAs a member of Action Truck Parts, Parts Counter Representatives are responsible for selling parts over-the-counter, over-the-phone, and occasionally, on-line, to our customers and doing so with the highest level of customer service. DUTIES AND RESPONSIBILITIES

• Assisting customers in selecting and purchasing the correct parts.
• Providing pricing and product information to customers.
• Assisting with inventory validation.
• Contributing to departmental production and profitability goals.
• Maintaining customer satisfaction at or above company standards.
• Answering telephones promptly and professionally.
• Ability to apply common sense when needed, while staying within Action guidelines.
• Work cohesively and efficiently with the Team.
• Perform other duties and responsibilities as assigned. JOB REQUIREMENTS
  • Valid driver's license with good driving record
  • Some heavy lifting required
  • Promotes and maintains a positive, team oriented, and customer focused attitude within department
    • Must be able to demonstrates positive resourcefulness & versatility in a fast-paced, changing priority, environment SKILLS/QUALIFICATIONS
      • Strong customer service skills
      • 3-5 years of parts experience strongly preferred
      • Aftermarket experience preferred
        
        
        
        PI4af9e317871f-37248-35947883

Keywords: Action Truck Parts Inc, Schaumburg , Parts Counter Sales, Sales , Bolingbrook, Illinois